About us

Founded in 1998, Help Net is now one of the largest pharmacy chains in Romania, with over 420 pharmacies nationwide and more than 2,400 employees, providing high-quality products and services to 3.7 million patients.
 

Help Net is constantly dedicated to patients and their needs to access quality medications and medical services.

The company remains committed to the goal it set for itself upon its founding in 1998: to help people lead healthier lives by offering them the best solutions and human and professional expertise.

Help Net is a strong, mature brand that is relevant to and appreciated by patients—a brand capable of supporting all future business initiatives. 

The Help Net brand has built its reputation and prestige over time thanks to the distinctive colors it uses. From the very beginning, Help Net has used a color different from those commonly found in the pharmaceutical market. Help Net’s orange conveys elegance and style; it is a warm and pleasant color that ensures good exposure and visibility in the urban landscape.

Through the slogan “It’s easy to be well,” Help Net positions itself as a place where patients can always come for advice and recommendations. At Help Net, patients always find the fastest and most effective solutions to the health issues they face.

MISSION I VISION 
#WE PHOENIX

Count on us
Our mutual commitments
Our #wePHOENIX commitments guide us, shaping the way we work to contribute to the Romanian healthcare system.

wePHOENIX
wePHOENIX describes how we work. It is a set of commitments we make to each other as colleagues, customers, and business partners. wePHOENIX aims to guide us, showing us the steps we need to take to achieve our vision."

The PHOENIX Romania group concept highlights the basic principles and how our company operates. The central element is our existing mission - We deliver health - that reminds us that our work is special, contributing to the health of millions of people.

Looking ahead, we all align, regardless of country, with the vision: We are the preferred partner for simple and direct access to healthcare products and services across Europe. This vision expresses our goal and the value proposition we offer our customers.

WE FOCUS ON THE CUSTOMER 
We respond to all our partners' needs thanks to our customized portfolio of products and services.

WE WORK EFFICIENTLY
We strive for excellence in everything we do, continuously optimize our operations to become better every day, and use resources efficiently to become

WE THINK AHEAD
We improve the lives of our patients, innovate, and play an active role in the digital transformation of the Romanian healthcare system.

WE SUPPORT COLLABORATION
We support each other, share knowledge, skills, and best practices across the entire company.

WE CREATE VALUE
We are a successful company with a long-term development strategy. We create value through everything we do for future generations.

WE ARE ONE TEAM
We share a common vision of delivering healthcare. We act as one team and encourage personal and professional development in an inclusive environment.